PRIVACY POLICY

A legal disclaimer

House of Fork Last updated: 2026

House of Fork ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, contact us, or otherwise interact with us. By using our website or services, you agree to the practices described below.

We operate in Edmonton, Alberta, Canada, and handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information We Collect

We may collect the following types of personal information:

Information you provide directly

Name, email address, and phone number when you make a reservation or contact us
Details of your reservation, including party size, date, time, and any dietary or accessibility requests
Messages, feedback, or inquiries you send to us
Information you provide when subscribing to our mailing list or following our social channels

Information collected automatically

IP address, browser type, device information, and operating system
Pages visited, time spent on the site, and referring website
Cookies and similar tracking technologies (see Section 6)

We do not knowingly collect payment card details through our website. Any payments made in person or through third-party reservation or payment providers are handled directly by those providers.

How We Use Your Information

We use the personal information we collect to:

Manage and confirm your reservations
Respond to your inquiries, requests, and feedback
Accommodate dietary, allergy, and accessibility needs
Send you updates, offers, and news if you have opted in
Improve our website, menus, and overall guest experience
Maintain the security and integrity of our systems
Comply with legal and regulatory obligations

Legal Basis and Consent

We collect, use, and disclose your personal information with your consent, which may be express or implied depending on the circumstances. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details in Section 11. Withdrawing consent may affect our ability to provide certain services, such as honouring a reservation.

How We Share Your Information

We do not sell your personal information. We may share it only in the following circumstances:

Service providers. We work with trusted third parties who help us operate our business, such as reservation platforms, email and marketing services, website hosting, and analytics providers. These parties may access personal information only to perform tasks on our behalf and are obligated to protect it.
Legal requirements. We may disclose information where required by law, regulation, legal process, or governmental request.
Business transfers. If House of Fork is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent. We may share information for other purposes when you have given us permission to do so.

Some of our service providers may store or process data outside of Canada. Where this occurs, your information may be subject to the laws of those jurisdictions.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to meet legal and accounting requirements, and to resolve disputes. When information is no longer required, we securely delete or anonymize it.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, understand how visitors use the site, and enhance your experience. You can control or disable cookies through your browser settings. Disabling cookies may affect how certain parts of the site function. Where required, we will request your consent before placing non-essential cookies.

Third-Party Links and Platforms

Our website and social channels may link to third-party services, including reservation systems and social media platforms such as Instagram, Facebook, and TikTok. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, and misuse. While we work to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw your consent to certain uses of your information
Request deletion of your information where appropriate
Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details in Section 11. We will respond within the timeframes required by law.

Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children without the consent of a parent or guardian. If you believe we have collected such information, please contact us so we can address it.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

House of Fork 6439 Cartmell Pl SW, Edmonton, AB Phone: +1 825 404 9500 Email: admin@houseoffork.ca

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated date. We encourage you to review this policy periodically.